Why does htc sense not work

How do I enable or disable a device administrator app? Camera Photos appearing blurred? Here are some tips Can I keep the camera on standby to save battery, and how? Entering text by speaking Enabling smart keyboard options Selecting, copying, and pasting text Entering text Having hardware or connection problems?

Want some quick guidance on your phone? Battery and Storage Power and storage management Extreme power saving mode Tips for extending battery life Displaying the battery percentage Checking battery usage Checking battery history Battery optimization for apps Using power saver mode Should I use the storage card as removable or internal storage?

If you encounter a hardware or connection issue with your phone, you can use the Help app to check what may be causing the problem.

Open the Help app, tap , and then tap an item from the slideout menu. You can: Tap Video tutorials to watch video how-tos about different features of your phone. Tap How-tos or FAQs to search and read how-tos, tips and tricks, and frequently asked questions. Tap Troubleshooting or Diagnostics tools to use a troubleshooting wizard to check the basic hardware functions.

Tap Software updates to check for new software updates if available. Software updates may contain bug fixes and feature improvements. What should I do before I update the software of my phone? Before you download and install a new software update on your phone, ensure that your phone is ready for the update by doing the steps below. What should I do if I am unable to install software updates? Make sure the phone is connected to your carrier's network and is not roaming. Some carriers require a connection to their data network to successfully validate and install the update.

Go to Settings , and then tap Apps. Tap OK. If these actions don't work, you may need to factory reset your phone. Perform a factory reset through Settings As a last resort, you can reset your phone to factory settings.

Before you do so, please be aware of the following: A factory reset will erase all data, media, and files from the phone storage. You'll lose them and won't be able to restore them if you didn't sync or back them up before. Make sure you've backed up all important information and files before you proceed. Make sure you know your Google Account name and password. You'll need them to unlock your phone after the factory reset. To perform a factory reset on most HTC devices:.

How do I test the audio, display, and other parts of my phone? If prompted, tap Accept. Select one or more types of test to perform, and then tap Run.

Follow the instructions to test the speakers and microphone. Reboot the phone to exit Safe Mode. Was this information helpful? Voted Undo. Score 6. I have factory restored the phone too and nothing seems to be working. Please Help before my phone goes in the toilet. Chosen Solution. Hi, Try the following to resolve the problem Press the Search button on your phone. Type in Settings and select it from the results.

Press the Home button. You should now see the default wallpaper and widgets. Was this answer helpful? Score Thank you so much! It worked like a chime. I thought I was going to have to buy a new phone. Thank you Jayeff!!! It's a thing with HTC phones. Try updating the apps and do a system update as well.

Now you can try opening the app. If none of the above working, you can wait till your phone battery drains and it turns off automatically. After that put it to charge, and press the power button. It may work after this. Finally, if you can't fix it with anything, you may need to uninstall the app and re-install it. Android usually restores all settings after you re-install and log into the app.

You can see if that fixes it. Even in some rare cases, the re-install step also don't work. If that is your case, try installing older versions of the app. Good luck! There are few situations that may cause the load issue in android apps.

Please try after few minutes. Please check your data connection. Too many users using the app at same time. If you have login or account related issue, please check the following steps. Please try logging in after few minutes.