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Silver linings! We suggest you try keeping them first, but make sure you have a backup ready anyway. De-authorize your iTunes account, as well as any other third-party app that has limited installs, since a freshly reset Mac will be counted towards your limit. On the right pane, uncheck the Back up my data and Automatic restore checkboxes. Otherwise after you do the factory reset it might simply bring all your data back.

Then go to Settings. Tap that. Network diagnostics, or troubleshooting, has a bad but not unfair reputation for being moderately useless. Click Assist Me , then click the Diagnostics button. Hold it until you see a screen that asks for your language.

Pick one, preferably one you understand. But you can download apps that will serve the same purpose. So try going back into your wireless settings and checking if everything is still the way it should be. Click the View network status and tasks option that shows up. Click Show characters and make sure the password matches your records.

In the bottom left, you should see some categories. Make sure Passwords is highlighted, then double-click your network on the list. You can use the search in the corner to find it, if you know the name. Click Show Password on the bottom. You might need to enter the administrator username and password. Right-click Command Prompt and click Run as Administrator. A black box with a flashing cursor will open. This is kind of similar to restarting the network: sometimes, your device just needs to be jostled a little bit before it can work right again.

All the available wireless networks will pop up. Right click on your current connection and click Forget. Left-click it and press connect. You may need to put your credentials back in. Click the wireless icon in the top of the screen and select Open Network Preferences. Click the Wi-Fi tab then find your current connection in the Prefered Network list.

Click it, hit the - button in the bottom, then the Remove button in the following pop-up. Press Ok to leave the menu, hit Apply , and then try to rejoin the network by clicking the Wi-Fi button on the top right of the screen.

Find your current connection, touch and hold it until new options pop up. Click Forget network. Try to re-join the network and see if that helps. You may need to input your credentials again. The browser cache is a little trove of website data that can help you load pages faster, and can also interfere with your connection if something goes wrong. Clearing your browser cache is something done on a by-browser basis, so find your preferred browser on the list below.

A new tab should open up. Look to the left and find Clear browsing data. You can find it with the three bars up top as well. Another new tab will open, as well as a popup. Change the top down menu to All time and make sure the box next to Cached images and files is checked. Click Clear data and see if that helps. Make sure Cache is checked, and the pull-down menu at the top says All Time.

Click Clear Now and see if that helps. Make sure Cached data and files is checked, then click Clear. Another new tab will open, and a popup.

Change the top down menu to The beginning of time and make sure the box next to Cached images and files is checked. Click Clear browsing data and see if that helps.

Tap Settings, and then scroll down to Clear private data. Tap History , then Clear browsing data… at the top of the new window. Make sure Cached images and files has a checkmark next to it, then click Clear data.

Change the time range to All time then make sure Cached images and files is checked. Confirm you want to clear your browsing history. Purging your system of them might be enough to get your internet back. Do you see a really big percentage above it?

If so, scroll down and see what apps are taking up so much of your network. If not, your problem is something else. For Macs , the Activity Monitor serves the same function.

You can either find it with Spotlight, or in the Utilities folder. See if any devices are taking up a lot of your network space: if you find any, those are your problem. For iOS , start by opening up your Settings , then click Cellular.

Find the section with your apps listed with a bunch of switches, and you should also see how much data they use. Add or remove programs should be the first suggested option. Outdated drivers can cause all kinds of problems for your PC, including messing with its ability to recognize a wireless signal… but alternatively, sometimes a bad update to your driver can leave it busted until the publisher releases a fix.

Macs, Androids, and iOS devices update themselves automatically. PCs, though, still require manual updates, which will of course require an internet connection of some kind, or hiring an expert to deliver you the updates on a USB device. Anything that seems like it could be related to your wireless.

Some driver updating software like AVG Driver Updater have a rollback feature that can un-do problematic patches, but for Android, iOS, Mac, or manually updated Windows devices, all you can really do is wait until a new patch is released. It should happen fairly quickly. Alright, enough drivers: what about updating the actual device itself?

Just like a browser cache, a DNS cache is a temporary folder where your computer saves website data so things load faster. Clearing it out might be the kick in the pants your device needs to get back to behaving. Click the Terminal application. First, visit your settings , then scroll down to Manage Apps. Tap it. Doing that will automatically clear the DNS cache. Peter Semple August 1, at pm. James taylor April 25, at pm. MaryM November 13, at pm.

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You can find Wifi points on the Home app, under Test mesh. If the test comes back with a weak or failed connection, you should try repositioning your satellite routers to be closer to your primary router. This also is a good tactic for any mesh system that keeps dropping its satellite points — they could be too far away from the primary point.

You can also double-check to make sure that your satellite router devices have a different SSID than your primary router. If they were accidentally all assigned the same SSID, then the mesh network may not be able to coordinate properly.

If your router still seems unable to connect, then make sure that nothing significant has changed for your network settings. For example, if your ISP WAN wide-area network type changed for some reason, you may have to go back into settings for the router and make sure that the right WAN setting is chosen. First, make sure that your smart device and your router are both updated. Then try resetting your router and rebooting your smart device.

You can either unplug and plug in the smart device, or check its app for a reboot option — the Google Home app, for example, has a Reboot tool under each device section that you can use.

If your smart device keeps dropping a Wi-Fi signal, especially during busy times of the day, check to see if your router supports automatic band switching for devices. There may also be issues with connecting to a mesh router, and you may have to be very specific about your network connection to make smart devices work.

Nest minis and HomePod minis have both encountered such errors in the past. In these cases, a fix is usually patched in before too long, so keep making sure that your device is updated. Sometimes operating system updates, like a new iOS patch , also can affect smart device performance.

Finally, there are a number of other router settings that may block smart devices. If everything looks all right there, reboot both your router and your game console and see if they can successfully connect. This is also a good time to test your internet connection. Major systems like Xbox and PlayStation have an option in their Settings menu to test your internet connection. If your console and router seem to be acting properly but Wi-Fi keeps dropping, you may want to try moving the two devices closer to each other to see if the Wi-Fi signal improves.

Try to remove any material or objects between the console and router: Placing both in a high, clear location often brings the best results. You also can check our guides on troubleshooting your Playstation and fixing problems on Xbox to learn more. First, make sure you are trying to connect to your Wi-Fi and not via Wi-Fi Direct — they are two different technologies. We also highly suggest the traditional routine of turning everything off and back on again, especially if your printer has connected to Wi-Fi successfully in the past.

If your printer is far away from your router and keeps running into Wi-Fi errors, try moving it to a closer position. Microsoft also has some troubleshooters you can run to see if they pick up on anything obviously awry. We also suggest checking your router security, firewalls, and VPN security to see if any of them are identifying the printer as a strange device and refusing a wireless connection.

This helps create a new connection to your Internet service provider ISP. So if you unplug the modem and lights stay on, remove the battery from the modem. If it is, contact your ISP. At the command prompt, type ipconfig. Look for the IP address listed next to Default gateway. For example, The result should be something like this: Reply from Try using the Network Adapter troubleshooter to automatically find and fix some problems.

This troubleshooter will disable and re-enable the adapter, and try some other common repairs. Select the Start button, start typing Troubleshooting , and then select Troubleshooting in the list. Update the network adapter driver. An outdated or incompatible network adapter driver can cause connection problems.

Check to see if an updated driver is available. Select the Start button, start typing Device Manager , and then select it in the list. In Device Manager, select Network adapters , right-click your adapter, and then select Properties. Select the Driver tab, and then select Update Driver. Open your web browser and type the IP address for your wireless router. This setting is often on a Wireless Settings page. Select the Start button. Start typing cmd and right-click Command Prompt in the list.

Select Run as Administrator , and then select Yes. Write down the address that appears next to Physical Address for your wireless network adapter. Sign in with your user name and password, then look for a setting that says MAC Address Filter or something similar. Look in the Wireless Network section. If Wi-Fi is on, the button should say Turn wireless off.

In the search box, type wireless and then select Manage wireless networks. Select Add , and then select Manually create a network profile. If you want Windows to automatically connect when the network is in range, select the Start this connection automatically check box. Select the Connect even if the network is not broadcasting check box, select Next , and then select Close.

Open the Network troubleshooter by right-clicking the network icon in the notification area and then selecting Troubleshoot problems. Type cmd in the search box, right-click cmd in the list, select Run as administrator , and then select Yes. Open the Network Adapter troubleshooter by selecting the Start button and then selecting Control Panel.

If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Type cmd in the search box and right-click cmd in the list. Select Run as administrator , and then select Yes. Windows 11 Windows 10 Windows 8. Things to try first Try these things first to help you fix or narrow down the connection problem.

To run the Network troubleshooter Select the Start button, then type settings. Follow the steps in the troubleshooter and see if that fixes the problem. The results should be something like this: Reply from At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem: Type netsh winsock reset and select Enter.

Check if your network adapter is compatible with the latest Windows Update If you lost your network connection immediately after upgrading to or updating Windows 11, it's possible that the current driver for your network adapter was designed for a previous version of Windows. To check, try temporarily uninstalling the recent Windows Update: Select the Start button, then enter settings. Select the most recent update, then select Uninstall. If uninstalling the most recent update restores your network connection, check to see if an updated driver is available: Select Search on the taskbar, type Device Manager , and then select Device Manager from the list of results.

Use network reset Using network reset should be the last step you try. Wait for your PC to restart, and see if that fixes the problem. Check your Wi-Fi settings Wi-Fi adapter manufacturers might have different advanced settings you can change based on your network environment or connection preferences.

To find the wireless mode setting In Device Manager, select Network adapters , and then double-click the network adapter name. Wi-Fi profile settings Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. To forget a network Select the Start button, then enter settings. Select the network you want to forget, then select Forget.

Related topics Setting up a wireless network How to find your wireless network password Analyze the wireless network report Wi-Fi tools and apps Make a Wi-Fi network public or private in Windows.

Follow the steps in the troubleshooter, and see if that fixes the problem. Unplug the power cable for the router from the power source. On your PC, try to connect again. Check if your network adapter is compatible with the latest Windows Update If you lost your network connection immediately after upgrading or updating Windows 10, it's possible that the current driver for your network adapter was designed for a previous version of Windows.



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